BEIJING, March 16 (Xinhua) -- In the bitter wind, a telecommunications team spent two hours connecting a remote village with the 4G communication network, so a student there could attend online classes.
Jiang Lingyun, a freshman at a university in northeast China's Heilongjiang Province, stayed at her hometown for a prolonged winter vacation as most Chinese students did during the novel coronavirus disease (COVID-19) outbreak.
But the weak network signals in the village held her back, when her university resumed classes live online.
Jiang sent the state-owned China Tower (China Tower Corporation Ltd.) call for help on the Weibo social platform.
To her surprise, a team from China Tower and China Mobile traveled hundreds of miles through the snow for 10 hours to reach her village, at the northeastern tip of Inner Mongolia Autonomous Region, and solved the problem.
China Tower, which provides telecommunication tower construction, maintenance and ancillary facilities management, has been widely acclaimed during the epidemic as it strives to bring fast network connections to the most hard-to-reach corners of the country for students like Jiang.
"We were worried about Jiang when we received her message. It is our responsibility to help her," said Xiao Sha, a member of the team.
Jiang and her parents were very grateful for the strong signal: "So many people came to install the antenna and adjust the signal just for a student, and I really appreciate it."
China Tower has resolved signal and network problems for many students across the country, including a Tibetan student who had to climb a snow-covered mountain to catch a good signal, as well as students in remote villages in Shaanxi, Hubei and Qinghai provinces.
The stories are posted on China Tower's official Weibo account, where those needing help can turn.
China Tower also helps teachers to solve signal problems in online teaching.
In a remote village in southwest China's Sichuan Province, Liu Gang, a teacher from the Foreign Trade and Business College of Chongqing Normal University, had to climb a plum tree in front of his house to find a stable Internet connection.
After learning of Liu's situation, China Tower rapidly sent workers from its branches in southwest China's Chongqing Municipality and Sichuan Province to Liu's home.
They installed signal amplifiers to enhance the network coverage, enabling Liu to make video calls, give online classes and watch videos at home.
"I am really touched by China Tower's strong social responsibility and I teach my students to study hard and repay society with gratitude," Liu said.
High school students who will graduate this year resumed school on March 16 in northwest China's Xinjiang Uygur Autonomous Region. The first 144 senior high schools and secondary vocational schools reopened on March 9 in northwest China's Qinghai Province.
China Tower also helped build the mobile communications infrastructure of the two makeshift hospitals - Huoshenshan and Leishenshan -- in Wuhan, the center of the outbreak in central China's Hubei Province.
The indoor mobile communication system in the hospitals now totals 57,000 square meters.