BRI NEWS JDDJ’s Haibo omni-channel system integrated in over 1,200 stores

BRI NEWS

JDDJ’s Haibo omni-channel system integrated in over 1,200 stores

People's Daily app

23:33, August 22, 2020

Dada Group, China's leading local on-demand delivery and retail platform, announced that over 30 supermarket chains and more than 1,200 stores have used JDDJ's Haibo Omni-channel System, which provides omni-channel digital solutions that integrate product management, user operation, marketing, fulfillment, and data billboards. It has been proven by supermarket chains that the Haibo system can help them with digital transformation to reduce costs and increase efficiency, while helping to rapidly increase online sales.

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"At Dada, our key strengths are our platforms, business partners, marketing capabilities, fulfillment solutions, and use of data to enhance the customer experience. Our Haibo Omni-channel System has been used by more than 1,200 stores to enhance their online channels, which empowers retailers to expand their e-commerce presence," Yanjie Lian, Dada's General Manager for Retail Empowerment, said.

As a leading supermarket chain in 2019, Zhongbai Warehouse started to adopt JDDJ’s Haibo Omni-channel System in May this year, and covers more than 150 stores in Hubei Province. Zhongbai Warehouse data shows that the 15-minute order picking rate of stores increased from 80% to 98%, and the stock-out rate dropped by 4%.

"At present, our daily average online order volume has exceeded 10,000 and continues to grow. Previously, our average order picking time was 13 minutes, and the cost was relatively high. We have since worked with JDDJ with two efficient picking solutions, which can support over 600 orders on a peak day in a single store. The picking time has been greatly improved and shortened to only eight minutes, which is of great value to us," said Fei He, General Manager of New Business at Zhongbai Warehouse.

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