BUSINESS Amazon's shopping app taken down in China after violating user privacy


Amazon's shopping app taken down in China after violating user privacy


22:27, June 21, 2022

The Chinese version of the Amazon Shopping mobile application has been taken down from local app stores after being found guilty of violating users' privacy by a government agency.

Amazon's booth at a cross-border commerce expo in Jinan, east China's Shandong Province, June 16, 2022. (Photo: CFP)

The app, which is the main app for Amazon's online retail service on the Chinese mainland, failed to explicitly display all privacy-related app permissions, said an online notice posted by the National Computer Virus Emergency Response Center (CVERC) on June 17.

CVERC also listed 14 other apps that violate user privacy in the same notice, most of which are domestic apps.

The agency regularly scans mobile apps in the Chinese market for privacy violations and discloses those violations monthly.

The notice only targets version of the Amazon Shopping app that is downloaded from the Yingyongbao app store operated by internet giant Tencent.

As of Tuesday afternoon, Amazon's China branch has not publicly replied to the notice.

CGTN Digital tried to download the app from Yingyongbao on Tuesday, but the store said the app couldn't be found, though a Google search cache showed that the app was available for download on June 7.

We also tried the Android app download link on Amazon China's website, only to be greeted by an "access denied" notice.

We managed to download the app through another third-party store. The app showed a privacy notice when opened – just like almost every other app we use today – and exited when we chose to disagree with it.

The privacy notice doesn't specify which app permissions it will ask for.

Moreover, when we opened the privacy notice, the app showed navigation buttons on the bottom of the app, which allowed us to browse the store and put stuff in a cart without agreeing to the privacy statement.

It's not specified in the statement whether Amazon China will collect user data under such circumstance.

Amazon China is co-owned fifty-fifty by Amazon's Hong Kong branch and Chinese e-commerce company Joyo.

Amazon China doesn't have a big chunk of China's enormous e-commerce market. The Chinese version of Amazon's website got 10.5 million desktop visits in May, according to analytics provider Similarweb, while local competitor had 176.5 million in the same period.

The company's Kindle Reading app was found by CVERC to have similar offensive behavior in April. Additionally, the Kindle Reading app had another violation by not providing proper ways to delete user data and accounts.

The Kindle bookstore in China will shutdown in July 2023, according to a company announcement in early June.

Terms of Service & Privacy Policy

We have updated our privacy policy to comply with the latest laws and regulations. The updated policy explains the mechanism of how we collect and treat your personal data. You can learn more about the rights you have by reading our terms of service. Please read them carefully. By clicking AGREE, you indicate that you have read and agreed to our privacy policies

Agree and continue