BUSINESS Chinese regulator bans apps for violation of consumer rights


Chinese regulator bans apps for violation of consumer rights

Global Times

17:23, March 16, 2021

A customer orders dishes via mobile phone application at a vegetarian restaurant in Kunming, southwest China's Yunnan Province, June 14, 2020. In recent years, vegetarian dishes have become popular among the consumers as more and more vegetarian restaurants sprung up in Kunming. (Photo: Xinhua)

The Ministry of Industry and Information Technology (MIIT) announced on Tuesday to ban apps that were exposed by a television prime-time news program on Monday to have violated consumer rights.

MIIT has carried out technological inspections and issued a ban on four apps that were exposed to violate consumer rights on Tuesday, according to MIIT's official website. The four apps were denounced on Monday for false online advertising and inappropriate collection of personal information on the television show produced by the national telecaster CCTV.

MIIT has organized the Communication Administrations in Beijing, Tianjin, Shanghai, and South China's Guangdong Province to take further investigations and actions on the four apps' developers.

The ministry has also been working on rectifying apps that are commonly used among the elderly. These apps were named and ridiculed on Monday for inducing the elderly to download the apps and falsely collecting their personal information.

The widely popular television show aired on Monday -- World Consumer Rights Day, which exposed a series of companies and apps for violating consumer rights related to facial recognition technology, collection of personal information and fabricated online advertising.

MIIT is aware of protecting users' legal rights and has carried out specific rectification actions for apps violating consumer rights over the past two years. A total of 73,000 apps have been investigated as of March 2021, according to MIIT's website.

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